Warranty Pillows Table Runners and Drapes:
Outdoor Interiors™ offers a two (2) year warranty on all pillows, table runners and drapes. This extended warranty covers the quality of the craftsmanship and construction of the product, as well as any fading or discoloration of the fabric, which has been properly maintained as listed in our care and maintenance instructions. Outdoor Interiors™ will, at factory option, repair or replace your Outdoor Interiors™ product if determined defective as listed above within a two-year period from the date of purchase. C.O.M. fabrics are not covered under this warranty.
Finish on drapery rods:
Outdoor Interiors™ offers a three (3) year warranty against blistering or peeling of the frame finish under normal use and proper maintenance. Outdoor Interiors™ will, at factory option, refinish or replace your Outdoor Interiors™ drapery rods if either of the above occurs within a three-year period from the date of purchase. Occasional rust seepage from crevices and hidden unfinishable surfaces inherent in some ornate designs is considered a care and maintenance function and is not considered a finish failure.
Items Not Covered Under Warranty:
* Any failure caused by unreasonable use or abuse.
* Rust seepage or bleeding from crevices or hidden, non-finished surfaces inherent in some ornate designs.
* Rusting and/or oxidation of drapery rod frames resulting from exposed metals that have been scratched, chipped or not maintained as outlined in the care instructions.
* Natural fading or discoloration of fabrics beyond warranty period.
* C.O.M. fabrics (customer’s own material).
* Normal fading of frame finish.
* Accidental damage (including fire, wind or other acts of God).
* Permanent stains caused by lotions, oils or other substances.
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